Customer Service


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Free US standard shipping over $100 for subscribe members.

Standard shipping(3-7 business days)

Your order will be delivered within 3-7 business days following the order confirmation. Additional business days maybe require for delivery during peak selling periods.

The delivery time of pre-ordered products is different, please contact us for details


。◕‿◕。We accepts returns in the same conditions that you received it, unworn, unwashed, undamaged, with tags and in its original packaging for full refund or exchange within 15 days of original purchase.◕‿-。


If you need to return an item please contact us with your order number at Items sent back to us without first requesting a return will not be accepted. The address to our studio: 147 Cleveland Ave Braintree MA 02184

Return shipping

The customer is responsible for any additional shipping costs. Return labels will not be provided.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at

Exceptions / non-returnable items:

1: Discounted items are final and cannot be returned or exchanged.

2:Returned items must have tags still on and be returned in original product packaging.

3: Return items must have no visible signs of wear or use.

4:custom products(such as special orders or personalized items)and designer collaborations may be subject to a different return policy than our standard return policy above

Contact us

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✐Feel free to contact us by using the emial form below.

✐ WOWQING what's: 845-667-2700

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